Fulilment Consultants - UK Consultancy

Professional ecommerce fulfilment consultancy services, from expert advisors for new and existing providers.

What is a fulfilment consultant?

A fulfillment consultant is a professional who specializes in optimizing processes and systems in the eCommerce and retail sectors, particularly as they relate to businesses. Their primary goal is to improve the efficiency, accuracy and overall effectiveness of order processing from the moment a customer places an order for anything until it is delivered to the end user.
Their Key Responsibilities:
Process Analysis: Assess existing fulfilment processes for inefficiency or bottlenecks.
System Implementation: Assist in the selection and implementation of software and technologies to manage fulfillments such as inventory management systems and order processing tools.
Logistics Management: Offer advice on logistics strategies and supply chain improvements for better delivery performance; this might include warehouse solutions, shipping methods etc.
Inventory Optimization: Help to balance inventory levels so you can strike the best compromise between what customers want and not having excessive excess stocks.
Performance Metrics: Identify what performance indicators or measurement points are most important to monitor in order fulfillment operations, and recommend ways they might be improved.
Specific Guidelines: Train staff in the best ways to handle order fulfilment questions - or even provide ongoing support when needed.
Customer Service Improvement: Define measures to increase satisfaction levels regarding overall customer service within order-fulfillment operations. This might mean shorter shipping times and better communication between buyers and sellers.
Importance:
As E-commerce continues to flourish, corporate performance criteria demand effective fulfilment strategies. Fulfillment consultants help businesses to adapt and progress in this dynamic environment, thus taking on a critical role for the business.

Our professional fulfilment consultancy

Our fulfilment consultancy services start with an initial consultaion, this is generally completed at the business premises, so we can get a feel for the space and layout of where the fulfilment will be or already is taking place, the initial consultation will cover all areas of the fulfilment processing from the goods in to the goods out and everything in between.
Our consultants have over 20 years experience in eCommerce design and development as well as over 10 years expert experience at setting up and running fulfilment centres around the world. We will go through every step of the journey to find out your ideas, goals and current set up, combined with your current experience and qualifications to tailor a package to give you the maximum efficiency and profit for your fulfilment business.